24/7 Virtual Assistants

24/7 Virtual Assistants is a long-established virtual staffing service founded in 2006, headquartered in Cinnaminson, New Jersey, with operations spanning the United States, India, and the Philippines. Over nearly two decades, the company has built a service portfolio that spans traditional virtual assistance, specialized functions like bookkeeping and accounting, creative work including graphic design and video editing, technical services including web and mobile app development, and digital marketing. This breadth makes the company relevant to business owners with diverse outsourcing needs, from someone seeking basic administrative support to an entrepreneur needing a new website or a small business requiring ongoing bookkeeping.

The company was established as a payroll processing partner in 2006, and expanded gradually into broader virtual assistant services. In 2008, the company opened its first offshore facility in India to extend capacity and reduce costs. In 2011, the company expanded globally to multiple continents, launching its 24/7 operations model (hence the name) that allows clients to have work progressing around the clock if needed. In 2016, the company developed specialized teams in web development, SEO, bookkeeping, and graphic design, signaling a shift toward deeper specialization rather than a one-size-fits-all pool of generalist assistants. In 2021, the company opened a facility in the Philippines to increase capacity and provide clients with additional employment model options. The company most recently undertook a significant operational revamp in 2024, focusing on task management, employee oversight, and quality improvement, suggesting the company recognized room for improvement and invested in internal operations.

The service categories 24/7 Virtual Assistants offers are well-defined. Personal and executive assistance includes calendar management, travel arrangement, web research, and general support for busy professionals. Administrative support covers email handling, data entry, bookkeeping, HR services, and e-commerce support. Customer support is available 24/7 and includes inbound call answering, live chat, email support, and B2B communications. Accounting and bookkeeping services include payroll management, financial reporting, and transaction coordination. Web and mobile development involves website creation, app development, and UI/UX design. Creative design services include logo creation, video editing, social media graphics, and photo editing. Digital marketing includes SEO, Google Ads management, content writing, and social media optimization.

The pricing structure reflects the company's geographic flexibility. 24/7 Virtual Assistants offers four distinct tiers depending on the staff location. Offshore India pricing ranges from $349 to $1,199 per month, corresponding to 30 to 160 hours of support. Offshore Philippines pricing starts at similar levels. US-based assistant pricing ranges from $499 to $2,899 per month, corresponding to 20 to 160 hours, reflecting the higher labor costs for domestic hiring. Web services and specialized tech work have their own tier, ranging from $600 to $1,040 per month for 20 to 40 hours. The company also offers an hourly rate option starting at $15 per hour, which is useful for clients with one-time or occasional needs rather than ongoing monthly commitments.

This tiered pricing model creates a clear value proposition. A business that needs basic administrative support can choose the offshore India or Philippines tier and pay lower rates. A company that values domestic staff and prefers to work with US-based professionals can choose the US tier at higher cost. A firm needing custom web work or design can select the specialized services tier. The breadth of options allows businesses of different sizes and budgets to find a tier that fits, though the trade-off is that the company is not the cheapest option for everyone: businesses seeking minimal costs will likely find lower-cost offshore providers, while those wanting premium, highly specialized work might find more focused consultants elsewhere.

For a business considering which platform to use, the key decision is whether the company's breadth of services and geographic flexibility justify the pricing. A small business might hire one US-based assistant at the $499 per month tier for administrative work, then add a cheaper offshore bookkeeper from the India tier at $349 per month for accounting, totaling $848 for two specialized roles. That same business might compare that to hiring one part-time employee, using separate freelance contractors for bookkeeping, or handling the work internally. The comparison depends on the business's specific needs, labor market, and time value.

24/7 Virtual Assistants serves clients across various industries. The company reports serving more than 700 clients since its founding, which is a significant portfolio that suggests the company has learned how to operate at scale. The range of services and client diversity suggests the company is not narrowly focused on one vertical (like law firms with Equivity) but aims to be a general-purpose outsourcing partner for businesses of many types.

For professionals interested in working as a virtual assistant, the company has dedicated careers pages listing over 30 specialized positions across corporate roles (team lead, manager, front desk, sales manager) and assistant roles (administrative, bilingual, technical, medical assistant, legal secretary, immigration consultant, marketing specialist, and industry-specific roles). The company explicitly notes most positions require two to six years of relevant experience, which suggests the company hires professionals with proven track records rather than entry-level workers. The jobs are described as full-time remote positions, indicating the company employs assistants rather than sourcing them from a contractor pool.

The hiring model matters for professionals considering these roles. Full-time employment through 24/7 Virtual Assistants likely means a W-2 position with the company rather than a 1099 contract, though the company does not state this explicitly on public pages. Working for a company that serves 700+ clients is different from being an independent freelancer: the assistant is employed by the company, not directly by the clients, and the company handles matching, client communication, and dispute resolution. This appeals to someone seeking stable employment with benefits rather than the uncertainty of managing their own freelance practice.

The global operation of 24/7 Virtual Assistants is both a strength and a consideration. Having staff in the US, India, and Philippines means the company can serve different price points and labor market conditions. It also means time zone coverage that allows 24/7 operations for clients that need them. The trade-off is that managing quality across multiple geographies and cultures is harder than concentrating operations in one location. The company's 2024 focus on task management, employee oversight, and quality improvement suggests this is an area the company is actively working to improve.

The company's track record since 2006 is reassuring. Eighteen years in business, multiple geographic expansions, specialized team development, and recent operational improvements all suggest a company that has learned how to operate sustainably. A business that hires 24/7 Virtual Assistants is not working with a startup that might disappear in two years.

24/7 Virtual Assistants suits businesses seeking a general-purpose outsourcing partner with flexible pricing tiers, geographic flexibility, and a broad range of services. It is strongest for companies that need multiple types of support (administrative plus bookkeeping, or marketing plus web work) and want a single vendor rather than juggling several contractors. For professionals looking to work as a virtual assistant, the company offers full-time remote employment across multiple specializations, though interested candidates should clarify employment type and benefits during the application process.